FAQ

## Ordering & Shipping

How do I place an order on Silk Tatva? Ordering your favorite ethnic wear is simple. You can browse our categories, select your product, and add it to your cart. Your account is automatically created during checkout when you enter your details. Pro Tip: Registering first allows for faster checkout and easy order tracking.

What are the shipping charges for international orders? We offer FREE worldwide shipping on all products. Whether you are ordering locally or internationally, there are zero shipping costs.

How long does it take to process and dispatch an order? Processing times vary as we source authentic pieces directly from weavers and manufacturers. Each product page lists specific dispatch timelines. While we aim for punctuality, we will notify you immediately if delays occur due to stock availability or customization.

## Silk Care & Maintenance

How should I clean and store my silk lehenga? To preserve the intricate zari and fabric texture, follow these expert tips:

  • Dry Clean Only: Never hand wash or machine wash delicate embroidery.

  • Breathable Storage: Wrap your lehenga in muslin or cotton cloth. Avoid plastic covers which trap moisture.

  • Ironing: Use low heat and always place a protective cotton layer over heavy stonework.

  • Avoid Chemicals: Do not spray perfumes directly on the fabric to prevent staining.

What is the best way to maintain pure silk sarees? Pure silk requires specific care to last for generations:

  • Professional Cleaning: Always opt for professional dry cleaning.

  • Refolding: To prevent tearing at the seams, refold your sarees every 3–4 months.

  • Airing: Occasionally air your sarees in a shaded area to remove moisture buildup.

  • Travel Tip: Use a padded saree bag to keep your silk wrinkle-free and protected while on the move.