This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
The customer by accessing / using www.silktatva.com as a registered user agrees to be bound by the terms and conditions, policies of our website. Any customer willing to use our website may create an account by providing true, accurate and complete information as to name, address, email, phone number, and thus avail the services. Please note that we rely on the information you have provided to us at the time of creating an account for verifying your details and further for delivery purposes and communication of any attractive offers from time to time.
Silk Tatva reserves the right to change, amend, modify or update the policies, terms and conditions from time to time, without any notice and the revised terms and conditions would be available on the website, hence customers are requested to read the same carefully.
You agree that the Company may appoint any third party service provider, including but not restricted to one or more of the Company’s affiliate to provide backend operations and support as instructed by the Company from time to time including but not limited to collection, processing and remittance of the Transaction Price using the existing authorized banking infrastructure to provide enabling support facility for collection and remittance of payment including but not limited to the Logistics Partner.
The Customers are advised to shop and use the products only through our registered domain www.silktatva.com, as we don’t sell our products through any other website or online portal. We shall not be liable in any way to any person for buying our products or similar products under the name “Silk Tatva” from any other online store.
For customers within India, the prices stated for the products are inclusive of GST and shipping charges, (please refer to our shipping policy). The customer can make the payment by either ways – (i) online payment using net banking, debit/credit cards through our payment gateway partners
**For this purpose we may enter into agreements with third party payment gateway aggregators and financial institutions authorized by the Reserve Bank of India for collection, refund and remittance and to facilitate payment or (ii) a direct payment to us via bank transfer/NEFT.
(*Payment gateway partners may be subject to change in future and will be notified accordingly.)
We deliver what we promise. If you have not received the product according to the pictures or videos shown on our website, you are most welcome to report the matter to us.